Client Portal

Supporting Our Communities

Our assets are located in communities across the UK and play an integral role in the lives of our customers. We aim to enrich lives and strengthen communities by meeting the needs of all our customers and supporting and championing local causes.


Our Charity Partnership with the Trussell Trust

Our corporate charity partnership with the Trussell Trust began in June 2019. The Trussell Trust’s vital work supports over 1,200 food banks across the UK, while campaigning to ensure everyone can afford their own food. As the pandemic unfolds, more people than ever are expected to need a food bank.

about-thumb
about-thumb

Making Our Centres Autism-Friendly

There are 700,000 autistic people in the UK, and trips to the shops can be stressful for autistic adults and children. Frustration or anxiety can be caused by not understanding why we need to shop or what will happen during shopping, and individuals can be overwhelmed by sensory experiences in retail environments. NewRiver is proud to participate in the National Autistic Society's Autism Hour initiative, ensuring centres and their occupiers adapt their environments to make autistic shoppers more comfortable and reduce sensory overload.
This includes:

  • Turning down music, in-store announcements, and other controllable noises
  • Dimming or switching off lights where safe to do so
  • ⁠Training employees to understand autism and how they can assist
  • Raising public awareness about autism and collecting feedback

Launched in 2017, the Autism Hour campaign runs every October, and the National Autistic Society encourages businesses to hold their own Autism Hour sessions regularly throughout the year. ATW had 16 centres participate in the 2018 campaign, with over half now hosting regular Autism Hour sessions throughout the year. Several of our centres have also created pre-visit sensory guides to enhance the shopping experience for autistic individuals.

Tackling Loneliness Amongst the Elderly

Most people will feel lonely at some points in their lives, but for a growing number of people, particularly those in later life, loneliness can have a significant impact on their wellbeing. According to Age UK, the UK has 3.6 million older people living alone, of whom 2 million are aged 75 or older.

In association with Age UK and other elderly charities, a number of our centres – including The Forum in Wallsend, Priory Meadow Shopping Centre in Hastings,and Hillstreet Shopping Centre in Middlesbrough – host regular events for old people promoting friendship and providing activities.

about-thumb

Client & Partner Enquiries

We strive to build enduring relationships and brighter financial futures in partnership with our clients. Contact us to see how you can leverage Realty Income’s size and scale to solve operational issues while increasing your property’s efficiency and reducing operating costs.